Wenzhou Kangning’s sustainable development strategy covers multiple areas including professional team, medical services, environment, and community. The goal is to contribute to the society and environmental protection.
1. Professional Team
Employees are valuable assets of the company, the most significant component to its operation. Kangning therefore, places talent management as a high priority and strives to grow together with its employees, and to provide medical care services with excellence.
1) Kangning offers multiple benefits and has established a complete system for placement, compensation and employee benefits.
2) Kangning is committed to creating a working environment that features harmony, equality, diversity, inclusiveness, and with no harassment and discrimination.
3) Kangning also strives to develop a pleasant, healthy, and secure working environment.
4) Kangning seeks to optimize its human resource management system and provides diversified training opportunities. This empowers the company to remain competitive in its professionalism and medical services.
2. Medical Services
As a medical service provider, Kangning is committed to its core values in “life, service and humility” in its operation. It is dedicated to the principles of “scientific diagnosis, rational use of drugs, respect for privacy, medical practice with integrity”. It will continue to carry out its mission as advocate for people affected by mental illness and their families.
1) Kangning aims to comply strictly with laws and regulations on medical services. It strives to build a sound quality assurance system for its medical services. Kangning also oversees all of its subsidiaries with systematic administrative supervision.
2) Kangning promotes professional ethics for its medical staff members, and the value of operation with integrity .
3) Kangning values service communication and has put in place a complaint management, penalty and sever punishment mechanism.
4) Kangning values the privacy of patients and their families. It seeks to design the most appropriate treatment and nursing care strategies for patients, so they can receive the most dignified care with standardized medical services.
5) Kangning also values the standardized management of its supply chain, monitoring continuously its procurement activities. It also exerts strict control over the quantity and quality of warehousing materials.
6) Kangning reviews closely its business information, making every effort to protect the legal rights of all parties, including intellectual property, patent, trademark, and copyright.
3. Environment, Social and Governance (ESG) Organizational System
Kangning is fully committed to the ESG strategies, ready to provide the latest updates, risk assessment and management strategies as well as the effectiveness evaluation of its internal monitoring system for ESG.
1) Kangning has started a ESG special task force, monitoring ESG risks, providing regular updates to the Board, and using top-down approach to ensure the implementation of ESG policies.
2) Kangning remains open to the voices of all constituents , internal and external, on ESG related issues, seeking to build a long-term trusting partnership with all constituents.
3) Kangning will conduct continuous evaluation on the significance of ESG related issues. It will follow the Sustainable Development Report and Guidelines of the Global Reporting Initiative (GRI) in its evaluation efforts.
4. Healthy and Green Culture Development
Besides its business development endeavor in healthcare, Wenzhou Kangning is also strongly interested in the impact of business operations on the environment and natural resources. It promotes responsible business operation, and proper use of resources, which lead to sustainable development.
1) Kangning makes all effort to comply with government strategies for climate change and it practices low-carbon hospital management.
2) Kangning will continue to monitor and manage greenhouse gas emissions. It seeks to expand the scope of greenhouse gas inventory so as to improve the company’s performance in the area of environment protection.
3) Kangning endeavors to integrate the concept of environmental protection into regular medical services. It expects to start in multiple areas including resource management, pollution prevention and control, and environmental protection awareness enhancement. Its goal is to realize green medical business operation.
4) Kangning promotes energy management and green paperless business operation, seeking to reduce water and energy consumption in daily operations.
5) Kangning promotes classified waste disposal, seeks to build effective emission management procedures, and standardizes pollution prevention and control measures.
5. Healthy Community Development
Dedicated to its philosophy of “It is more blessed to give than to receive”, Wenzhou Kangning continues to promote social welfare and to perform its social responsibilities. Through diverse social welfare activities, Kangning strives to reach out to local communities, to understand their needs of different people groups, and to seek collaborative efforts to build a healthy community.
1) Driven by the aspiration for “targeted poverty alleviation”, Kangning uses its medical expertise to carry out public welfare activities.
2) Kangning has organized and participated in many initiatives involving medical expert volunteer services to benefit communities with medical services.
3) Kangning cares about the mental health wellness of the public. It aims to spread the message of care to the public via various social activities.